These Booking Terms apply to all paid Pickleball Evolved activities, including private lessons, group clinics, leagues, ladder play, drop-ins, and events. By booking, registering, or attending, you agree to these terms.

1) Payments

• Payment is required to confirm your spot unless otherwise stated.

• Prices are in CAD and may be subject to applicable taxes (if charged).

2) Cancellations & Rescheduling

Private Lessons + Group Clinics

• Please provide at least 48 hours’ notice to cancel or reschedule.

• With 48+ hours’ notice: you may reschedule, or request a credit.

• With less than 48 hours’ notice: the session/spot is typically forfeited (no refund), except in genuine emergencies at our discretion.

How to cancel/reschedule:
Email/text us at: _____________________________ (or use your booking link if applicable)

3) Weather & Outdoor Court Conditions

For outdoor sessions (public courts/parks):

• If weather or court conditions are unsafe (e.g., heavy rain, ice, unsafe surface), we may cancel, move indoors (if available), or reschedule.

• If we cancel due to weather, you will receive a rescheduled date or a credit toward a future session (your choice, where feasible).

• We may make a “go/no-go” call close to start time based on current conditions.

4) Facility / Venue Closures

If an indoor facility closes unexpectedly or becomes unavailable:

• We will attempt to reschedule or offer credit.

• If a comparable replacement time/venue cannot be offered, we may provide a refund at our discretion depending on the circumstances and any non-recoverable facility costs.

5) Late Arrivals & No-Shows

• If you arrive late, we may not be able to extend the session past the scheduled end time due to court bookings.

• No-shows are treated as a late cancellation and are typically forfeited.

6) League & Ladder Play Terms (including prepaid programs)

These apply to prepaid ladder/league programs (e.g., $150 programs) unless otherwise stated on the registration page.

Commitment & Missed Weeks

• League/ladder spots are limited and scheduled in advance.

• Missed sessions are not guaranteed to be made up due to scheduling and parity considerations.

• If we can reasonably accommodate a make-up (space permitting), it may be offered as a courtesy (not an entitlement).

Substitutions

• Substitutes may be allowed only with approval to maintain fair play and appropriate skill level.

• Substitutes must have a current waiver on file (and any required fees settled).

Cancellations by Participant

• If you withdraw from a prepaid league/ladder program, refunds are generally not available once the program has started.

• If you withdraw before the program begins, we may offer a partial refund or credit, subject to non-recoverable costs and administrative time.

7) Participant Conduct & Safety

• Participants must follow coach instructions and facility rules.

• Unsafe or disrespectful behavior may result in removal from a session or program. Refunds are not guaranteed in such cases.

8) Waiver Requirement

Participation requires a current annual waiver on file. If your waiver is expired, you may be asked to re-sign before joining the court.

9) Contact

Questions about bookings, cancellations, and scheduling:
Email: pickleballevolved@gmail.com